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Privacy Policy
This Privacy Policy operates in
conjunction with the Website Terms and Conditions and Terms and Conditions of
Sale.
Collection of Personal
Information
| 1. |
Inglot Cosmetics PTY Ltd is committed to
maintaining the privacy and accuracy of your personal information. We take
all reasonable precautions to ensure the personal information we collect,
use and disclose is accurate and current. However, the accuracy of that
information depends largely on the information you provide. |
| 2. |
This Privacy Policy sets out how we collect,
use and disclose your personal information (as that term is defined in the
Privacy Act 1988 ("the Act")). Please read this Privacy Policy carefully
before you use this Site or provide any personal information to
us. |
| 3. |
By visiting this Site or providing information
to us, either online or otherwise, you consent to the practices prescribed
in this Privacy Policy. |
| 4. |
Whilst this Privacy Policy complies with
Australian legislation, it does not necessarily comply with the privacy
laws of other countries. |
Why do we collect personal
information?
| 5. |
We are committed to constantly
upgrading and improving the service we provide to you. For this reason, we
may collect your personal information so we can effectively provide,
maintain and improve our products and services (including advertising
services), customise those products and services to meet your needs and
develop new services. |
| 6. |
We may also collect your personal information in
order to:
- Protect the rights or property of Inglot Cosmetics or our users;
- To assist us in maintaining a record of your favourite products
under the Inglot Cosmetics "Freedom System";
- Administer and manage our provision of products and services,
including charging, billing and collecting debts;
- Research and develop our products and services;
- To do internal research and to conduct market research for our own
purposes;
- Gain an understanding of your product and service needs so we may
fulfil those needs;
- Maintain and develop our business systems and infrastructure,
including testing and upgrading our systems; and
- Provide, maintain, protect, and improve our services and develop new
services.
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| 7. |
Inglot Cosmetics does not use or
disclose your personal information for a purpose other than that for which
it was collected, unless such use or disclosure would be permitted or
required by law, or you give us your consent. |
| 8. |
We only use your personal information for the
purposes for which you give it to us and for internal management purposes.
Unless you contact us in writing to indicate otherwise, by creating a
member account or otherwise using the Site, you consent to your personal
information being used by us or our related entities to:
- establish a user account;
- contact you for any purpose related to your account or your use of
the Site;
- verify your identity;
- provide the materials or services you order or access;
- administer and process your orders or requests, including processing
any payments;
- market products, services and special offers to you;
- assist you to subscribe to any newsletter or other promotions we
offer or may in the future offer and to manage and administer those
services;
- respond to any queries or feedback you may have;
- inform you of ways the information, content or services provided via
the Site could be improved;
- research and develop our materials and services;
- maintain and develop our business systems;
- gain a better understanding of your information service
requirements; or
- conducting credit checks or assessing credit
worthiness.
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| 9. |
If you prefer not to receive
promotional or other material from us, please let us know.
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What personal information may we collect?
| 10. |
We collect personal information
through your registration process and when you place an order using the
Site. |
| 11. |
Inglot Cosmetics collects aggregated,
non-personal statistical information on Site visitors such as:
- your server address;
- your top level;
- the date and time of your visit to the Site;
- the pages you accessed and the documents you viewed or downloaded;
- the servies you ordered, accessed or used;
- the previous Site you visited; and
- the type of web browser you
are using.
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| 12. |
Inglot Cosmetics also collects user submitted
information such as:
- account information, including name, phone
number, postal address and email address
- location information, including city, state and postcode; and
- any user generated content posted on or to the
Site.
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Registration and Closure
| 13. |
You must register and create an
account to use and access the services provided on the Site. All
information provided when registering for a Inglot Cosmetics user account
including name, address, email address, telephone number or other details
can be viewed, modified or deleted at any time though the user interface
of your account. You must promptly update your personal information if it
changes |
| 14. |
Registered users who wish to close their
account should contact salesRep@inglotAustralia.com. Inglot Cosmetics will close an
account as soon as reasonably practicable given technical constraints and
any possible need to verify requests. |
| 15. |
Alternatively you can close your account or
unsubscribe from the Site at anytime by contacting Inglot Cosmetics PTY Ltd
Customer Service at salesRep@inglotAustralia.com or 0403 657 708. |
| 16. |
If requested to close an account, Inglot
Cosmetics will remove your personal information from the Site disabling
your access. There will however be records kept on file for Inglot
Cosmetics' sole use and reference to improve the Site and services it
provides. These records may include things like sign in logs, pages
visited and general Site activity. These records will not contain personal
information such as your name, contact details or email. Inglot Cosmetics
does not collect personal information from you if you only browse the
Site. |
Online payments
| 17. |
Online payments are processed
through eWay which is external third party provider. Inglot
Cosmetics does not store your banking or credit card details. |
| 18. |
Please check the eWay website
for details of their privacy policy and security measures. |
| 19. |
You agree to defend, indemnify and
hold harmless Inglot Cosmetics, its affiliates and their respective
directors, officers, employees and agents from and against all claims and
expenses, including solicitor's fees, arising out of the use of third
party payment providers. |
Cookies
| 20. |
Cookies are small pieces of
information sent to your browser to authenticate, track, and maintain
specific information about your interactions with a Site. Inglot Cosmetics
uses cookies on
the Site only in checkout
process. |
Links to third party Sites
| 21. |
Inglot Cosmetics may contain links
to third party Sites. These linked Sites are not under our
control. |
| 22. |
We are not responsible for the
privacy practices of those Sites and do not know whether cookies or other
tracking devices are used on linked Sites. We recommend that you review
the privacy policies of each site you visit before disclosing your
personal information on any linked Site. |
Securing your personal information
| 23. |
All personal information held by
Inglot Cosmetics is stored on secure servers that are protected in a
controlled environment. You should be aware that due to the open nature of
the Internet, information exchanged via the Internet may be accessed and
used by people other than those for whom the data is intended. If you
provide or send us any personal information, it is sent at your own risk.
Although we take all reasonable steps to keep your personal information
secure, Inglot Cosmetics will not be held responsible for any unauthorised
access and use of your personal information. |
| 24. |
To help us keep your personal
information secure, you should at all times keep your password, user-name
and account details used on the Site confidential. If you become aware of
unauthorised usage of your password, user-name or account you should
contact us immediately. You should also immediately change your
password. |
Keeping Personal Information accurate and up to
date
| 25. |
We take all reasonable precautions
to ensure that the personal information we collect, use and disclose is
accurate, complete and up to date. To ensure that the accuracy of that
information is maintained, we suggest that you keep us up to date with
changes to your personal information. |
Your access to your personal information
| 26. |
If you wish to view the personal
information we hold about you, please send your request by email or by
mail or fax to our Privacy Officer (see 'Contact us'
below). |
Changing this Privacy Policy
| 27. |
From time to time we may amend or
update this Privacy Policy. When this occurs, we will post the amended or
updated Privacy Policy on our Site and you will be immediately bound by
the amended terms. Accordingly, we encourage you to check our Site
regularly. |
Copyright Infringement Complaints
| 28. |
Inglot Cosmetics will respond to
claims of copyright infringement, and will promptly process and
investigate notices of alleged infringement by third parties and will take
appropriate actions under the Copyright Act 1968. |
| 29. |
If you believe that your
copyrighted work has been infringed under Australian copyright law and is
accessible on this Site, please notify us at
salesRep@inglotAustralia.com. |
Contacting us
| 30. |
You may ask any questions about
this Privacy Policy or the way we manage your personal information or
request access to your personal information by contacting us in any of the
following ways:
Address: Unit 5B/6 Boundary Road
Northmead New South Wales,
2152
Phone: 0403 657 708
Facsimile:
Email:
salesRep@inglotAustralia.com |
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